Faq

Because every child is different, Janod creates developmentally-appropriate toys that meet all their desires. Toys that help them develop their talents.

We constantly reinvent toy classics and offer playful and colorful collections for children from birth to 12 years of age, with the priority of development through play. Janod products are designed in France with passion, by our creative teams based in the Jura mountain area. We take great care in choosing the materials used for our products, designed to be robust and qualitative. In particular, we work with different types of wood (beech, cherry, lotus, pine...) some of which are FSC certified® (from responsibly managed forests) as well as other materials to bring colors, textures and touch (tissue, felt...).Some of our products are painted with water.

For manufacturing, we select our partners with the utmost attention and ensure regular quality monitoring of our products. All information about materials and certifications are available on the product pages.

To learn more about our brand and products, visit:

• Our History
• Our Philosophy
• Our Products and Quality

We do our best to provide you with detailed product pages to help you make your decision. You will find on each page all the information you need to know if the product is suitable for your search:

• Minimum age and maximum age recommended
• Detailed description
• Educational contributions
• Dimensions
• Details of the materials used (including types of wood)
• Certifications
• Information and editing instructions
• Rules of the game
• Complementary products
• Water based paint, if used

We also offer several photos for each product, and in some cases demonstration videos to help you visualize the size and operation of the product. If you don't have a clear idea of the product you're looking for, don't hesitate to browse the categories presented at the top of the site and use the different filters offered (age, type of learning, etc.), and let yourself be guided to find the perfect Janod toy! You can also browse our Expert Advice blog which contains many articles written by professionals on the theme of child development through play, and offers associated Janod products.

Have you lost the rules of the game or assembly instructions? You have two options:

1. Go to the Rules of Play and Assembly Instructions page, enter the reference or product name, then click "download the Assembly Instructions" or "download the Rules of the Game".
2. Go directly to the product page, scroll down then click on the "download the Assembly Instructions" or "download the Rules of the Game" in the "Product Info" section.

If you can't find the document you're looking for or the product you are looking for is no longer online, you can ask us via the contact form "I wish to place an order - I need information about a product" by clicking "Contact us" at the bottom of this page.

We insure our products for 1 year against manufacturer defects.